FREQUENTLY ASKED QUESTIONS

ABOUT UNITED PEDAL

Where can I buy United Pedal products?
Why doesn’t my local bike shop have United Pedal?
What is your return policy?

USING UNITED PEDAL PRODUCTS

What if I don’t have bag loops on my saddle?
What can I put in my Moss Saddlebag?
What's in the works at United Pedal?




Where can I buy United Pedal products?

The best place is right here! Click “STORE” on the navigation bar of UnitedPedal.com and you’ll be directed to our online shop where you can buy all our available products. Best of all, shipping is free. Alternatively, click on “STOCKISTS” to see if United Pedal is sold at your local bike shop.

Why doesn’t my local bike shop have United Pedal?

Tell us about it! United Pedal is already sold on both coasts, but we certainly aren’t in every city. If United Pedal would be great in your neighborhood bike shop, the best thing you can do is let them know. Then make sure to let us know – we promise to follow up.

What is your return policy?

We guarantee the quality of our products. If something is wrong with your bag, let us know – we’ll make it right.

Got your United Pedal bag only to find out you have to sell your bike and move to Zimbabwe for a new job? We’ve been there. You can return your unused United Pedal bag in its original packaging within 14 days of delivery. You are responsible for shipping it back to us and we will refund your full purchase price less a 10% restocking fee.

What if I don’t have bag loops on my saddle?

While United Pedal bags are designed to strap onto Brooks saddle loops, it is possible to attach the bag to any saddle with bag loops or springs. On bikes with springs, the strap can be run between loops of each spring coil. A United Pedal bag can be affixed to most other saddles as well, by running the top straps through the seat rails, although it may not hang as elegantly as it would on a saddle with bag loops of springs. Of course, you can always hang a United Pedal bag from your handlebars, so long as there is space between the breaks.

What can I put in my Moss Saddlebag?

We set out to design the perfect day bag, and the result was the Moss Saddlebag. At 10”x5”x5” with a four liter capacity, the Moss can hold everything you need. It is especially useful for our everyday carry like wallets, cell phones, flat kit and multitool. For day trips it fits lunch and a light jacket or outer layer, but the lash closure can fasten bulkier garments to the outside of the bag as necessary. Of course, the Moss Saddlebag fits plenty of other stuff too: we’ve found it great for a six pack of beer or a bulky burrito. Found a particularly unique use for your Untied Pedal bag? Let us know.

What's in the works at United Pedal?

We are a young company and are working feverishly on new designs for bags and cycling accessories. If you’ve enjoyed your Moss so much you are ready to add to your United Pedal collection, check back in a few weeks to see what’s new.



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